My money is being held since the 28th of April and I'm being asked every question possible about my entire business model. What is going on here?

We value your security and privacy, @sylvia19.

In this case, you can directly reach out to our Customer Care team support. They can pull up your account in a private place and check the details of the funds being hold. They can also provide options on what steps you need to take. To do so, please refer to these steps:

1. Go to the Help menu.
2. From the Assistant tab, type your concern. Example: My money is being held since the 28th of April.
3. Then, type Talk to a Human and click the Get help from a human option.
4. Choose either Chat or Callback.

To get assisted on time, please see our support hours page. 

Also, for your reference on reasons funds are on hold, please visit this article for guidance: Why are my funds on hold?

Then, you can always seek self-help articles on our QuickBooks help page for guidance in performing your QuickBooks tasks.

Don't hesitate to post here again if you have further concerns in QuickBooks. I'll be around to help. Have a good one.