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K
kdesautel
April 6, 2024
Question

My PayPal transactions are not transferring over to QB online for several hours

  • April 6, 2024
  • 1 reply
  • 0 views

I have PayPal connected to my QB online, but I've noticed that my PayPal transactions don't transfer over right away, it can take several hours if not till the next day for them to update into QB online.

 

These are mainly invoices that I created in PayPal , along with the customer payment on those invoices.

 

They eventually come through to QB.

 

Any suggestions to speed up the process of them updating?

 

Thanks,

 

Kent

1 reply

AlverMarkT
AlverMarkT
April 6, 2024

It's great having you here in the QuickBooks Community, Kent. 

 

QuickBooks Online (QBO) relies on PayPal for how and when the transactions are received by QuickBooks. I'm here to share some insights about this.

 

Although there isn't an option to speed up the process of updating transactions from PayPal to QBO, transactions processed through PayPal will appear in the For Review tab within 2-3 hours, and the app updates every 15-30 mins. Just to let you know, the Update button won't update your PayPal transactions.

 

If you want to learn more about when PayPal sends data to QBO, you can consider reaching out to their Support Team. 

 

I'm adding these guides when you're ready to categorize or match PayPal transactions with your record in QBO: 

 

 

Let us know if you have further questions about PayPal and QBO syncing concerns. We're committed to offering ongoing support. Have a great day ahead!

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