Skip to main content
December 13, 2021
Question

My payroll is coming out of cash on hand%2C which I do not have%2C instead of my bank account.

  • December 13, 2021
  • 1 reply
  • 0 views

My payroll is coming out of cash on hand, which I do not have, instead of my checking account. It is then hitting my PNL twice to look like I am paying double payroll. How do I fix this. I have tried the tips with chart of accounts and am unable to fix payroll on there and also taxes that come out of cash on hand as well.

1 reply

JasroV
December 13, 2021

Let's work together and get to the bottom of this, @MDCND.

 

You'll want to check your Accounting Preferences and ensure you've mapped your payroll accounts correctly to fix this. I'll show you how.

 

  1. Go to the Gear icon in your QuickBooks Online (QBO) account.
  2. Select Payroll settings.
  3. Click Accounting under Preferences.
  4. From the Bank Account section, select your checking account from the drop-down menu.
  5. Review the other sections and ensure you've selected the appropriate accounts. 
  6. Make some necessary changes and click OK once done.

 

If this is not the case, toggle your accounts by changing it to another account and change it back to your checking account. Then, log out to your QBO account and log back in to refresh the system and for the changes to take effect. 

 

Furthermore, you'll need to create a journal entry (JE) to transfer the amounts to the correct account since it's taking funds from the wrong one. With this, I highly recommend working with your accountant to ensure the safety of your accounts after recording these . 

 

Once everything is in place, you might want to check out this resource that can guide you on how to let your employees' view their pay stubs online: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more.

 

I'm all ears if you need more help managing your payroll accounts and QBO. Just add the details in your reply and I'll get back to you as soon as I can. Keep safe and have a good one!