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November 26, 2022
Question

My QuickBooks account shows $0 dollars when I should have plenty of money in my account. Anyone had this issue?

  • November 26, 2022
  • 1 reply
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1 reply

JoesemM
November 26, 2022

Hi there, @fhoutfitters-yah. Let me help you sort this out.

 

You'll have to manually update your connected bank account. This way, we can update its connection status, so the money will shown and not $0 dollars.

 

Here's how:

 

  1. Log in to your bank’s website outside QuickBooks.
  2. Review your posted transactions and check for any connectivity error notifications.
  3. Once completed, log in to your QuickBooks Online account.
  4. Let’s perform a manual update on your connected bank account.
  5. Go to Banking.
  6. Choose Update.
  7. Select Update Now.
  8. If prompted, enter your Multi-Factor Authentication (MFA) credentials.
  9. Click Continue Update.

 

For more information, refer to this article: Download the most recent bank and credit card transactions in QuickBooks Online.

 

 Also, QuickBooks balance is affected by your transactions already categorized and manually enter in your QuickBooks. These transactions can be found in your account register. You can read through this article to learn more: Find, review, and edit transactions in account registers.

 

Please don't hesitate to let me know if you have other questions or concerns. I'd be happy to help you further. Take care.