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October 20, 2023
Question

My QuickBooks Online will not download my Bank Statements,

  • October 20, 2023
  • 2 replies
  • 0 views

I am a Huntington Bank user, I did not have any issues with statement download until July this year and can not get the statements to download now.

2 replies

AlcaeusF
October 20, 2023

Hi CJB6,

 

I appreciate you for letting us know about the banking issue. I'm here to share some updates regarding downloading statements from Huntington Bank in QuickBooks Online.

 

Our Product Engineers received similar reports from other users experiencing the same behavior with Huntington Bank. At this moment, a specific timeframe for the complete fix is unavailable.

 

Rest assured, our engineers are doing their best to get affected users back on track to file the form on time. You can proceed with contacting our QuickBooks Support Team to be part of the list of affected users.

 

This way, you can receive live email updates about this issue. Aside from this forum, you can reach our support team by requesting a callback.

 

Our support for Plus, Essentials, and Simple Start is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). For Advanced, any time, any day.

 

Here's how you can reach them:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you.

 

For future reference, I'm leaving this article you can use when accepting downloaded transactions in QuickBooks: Match and Categorize Bank Transactions.

 

Your patience is much appreciated while our engineers are working on the resolution. I'm just a post away if you have any other questions. Have a great day.

October 21, 2023

@CJB6 

You use MT Online or one of the converter tools with a one time license (e.g csv2qbo @ $60) for the time being.

https://www.moneythumb.com/?ref=110