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jeaneous
September 21, 2022
Question

My savings and checking accounts are now linked.

  • September 21, 2022
  • 1 reply
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I have 4 bank savings accounts and one checking account. One of my savings accounts is now linked to my checking account. The bank balance shown on my checking account is actually my savings account balance. Both accounts won't update. I tried to edit account login info to the savings account. It says it doesn't know which account to connect to and gives me the option to connect to my checking account. No other accounts are listed. I changed nothing before this happened. Should I disconnect my checking account, then reconnect?

1 reply

C
Charies_M
September 21, 2022

Let's get this working, jeaneous.

 

Have you tried reaching out to your financial institution? If not, I recommend you do so. They can check if thee are ongoing system maintenance causing issues with updating your banks.

 

Also, disconnecting and reconnecting an account may download duplicate transactions. Instead I recommend fixing online banking issues.

 

All you need to know about connecting a bank account in QBO can be found in this article: Find your bank account when you connect to online banking.

 

Read through this article for more details about connecting bank in QBO: Connecting and adding bank and credit card accounts to QuickBooks Online.

 

You might also want to visit this article for your next task after connecting your bank account to QBO: Categorize and match online bank transactions in QuickBooks Online.

 

I'll be on the look out for your response. Let me know if you need more help updating banks. I'm always happy to lend a hand.

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