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January 6, 2022
Question

My Wells Fargo bank isn't connecting. I've tried twice.

  • January 6, 2022
  • 1 reply
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1 reply

January 6, 2022

Thank you for sharing your concern here in the Community, apassionforbusin.

 

May I know if you receive a specific error message when attempting to connect your Wells Fargo bank to QBO? This way, we can provide you the right resolution to your concern.  If you encounter one, you can visit this article for the troubleshooting steps: What to do if you get a bank error or can't download transactions in QuickBooks Online.  

 

I also suggest connecting your bank using an incognito window. Here are some of the shortcut keys:

  • Google Chrome: Ctrl Shift + N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

If this fixes the issue, we can go back to your regular browser and clear the cache to prevent unexpected behavior in the product. As an alternative, you can also use other supported browsers.

 

Once connected, your bank entries will now be added to QuickBooks. You need to approve the way the system categorized them. Here's how to review and categorize downloaded transactions.

 

For more tips about handling your banking transactions and accounts, you can check out the topics from this link: Find help with bank feeds and reconciling accounts.

 

If you have other questions about the connection between your bank and QuickBooks, please feel free to click the Reply button and add a comment below. I'll be right here to provide additional assistance. Keep safe!