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April 22, 2021
Question

Need help with matching Quickbook Payments to a deposit. Things are all messed up.

  • April 22, 2021
  • 1 reply
  • 0 views

I don't know what the heck is going on. There are Quickbook payments that should be matched to a deposit that I can't get to match. They show in the register but are also stuck in the deposit area. Unter the "Categorized" tab in banking doesn't have anything for the past year. And the person on the chat seems to know less than I do. Is there someone willing to help?

1 reply

April 22, 2021

Hello, NealRM.

 

Thank you for posting here in the Community. I can help you match your uncleared payments in QuickBooks Online. 

 

A separate deposit was probably created when you've paid the invoice. If this is the case, I recommend deleting the deposit manually in QuickBooks. Then, match the bank transaction to the invoice payment sitting on the deposit page."

  1. Go to Banking and select the bank account where you deposited the funds.
  2. From the Reviewed tab, locate the deposit transaction you added.
  3. Click on Undo.

Once done, you can now delete the deposit transaction on your register. Also, you can exclude the downloaded transaction if you don't want to show it on your Banking. From the For Review tab, find and check the transaction, then select Exclude Selected on the Batch actions drop-down.

 

Here's how to match the bank transaction:

  1. Go to the Banking menu on the left panel to select Banking.
  2. From the list, choose the account you’re working on.
  3. Choose the For review tab and mark the box for the payout and hit the Find Match radio button.
  4. On the Match transactions page, tick the boxes for the invoices, refund receipt, and expense.
  5. Select Save.

Check out this guide for more insights into this process: Categorize and match online bank transactions in QuickBooks Online.

 

Reach out to me if you have any other concerns. I’m always here to help.