New bank feeds format created separate check register

Thank you for your loyalty to QuickBooks, @LizBee.

I'll share some information on why QuickBooks created a separate check register when uploading transactions from Bank of America.

With the new bank feed connection update to Bank of America, QuickBooks only relies on how BOA syncs transactions. However, it is also possible that the original account is damaged. That's why QuickBooks created a separate check register. To verify, let's run some troubleshooting steps to fix data damage on your QuickBooks Desktop company file. 

You can follow these solutions to fix minor data issues with your company file:

• Solution 1: Repair your company file using the Rebuild Data tool
• Solution 2: Repair your company file using QuickBooks File Doctor
• Solution 3: Manually repair your company file by rebuilding your data

Feel free to check out this article for step-by-step instructions on each solution: Fix data damage on your QuickBooks Desktop company file.

On the other hand, you can follow the instructions below to merge new transactions into your old check register. 

1. Go to the Accountant menu, then select Chart of Accounts.
2. Take note of the name of the account that you'd like to keep.
3. Right-click the name of the account that you want to merge, then select Edit Account.
4. Replace the account name with the one you want to keep, then select Save & Close.
5. A prompt will appear, select Yes to merge the account. 

I'm adding this article for more guidance: Merge Accounts, Customers, and Vendors.

You may need more help with adding and matching bank transactions in QuickBooks Desktop. This article will guide you through the process: Add and match Bank Feed transactions in QuickBooks Desktop.

Our Community forum is always open to help you again if you need more help managing your Bank of America transactions. I'm always here around to provide further assistance.