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April 30, 2021
Question

no customer service support at all.ALL of the contacts chat or phone are "unavailable"

  • April 30, 2021
  • 1 reply
  • 0 views

The "speak to a human" option is completely closed. I have NO way to get any support. They did not pay my payroll and there is literally NO HELP.

1 reply

Rubielyn_J
April 30, 2021

Hello, @proponisi.
    
We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.