No option to forward receipts
- April 11, 2022
- 1 reply
- 0 views
I am having a technical issue. Intuit's support agents have been unable to help me with this issue.
I have verified that I am "Primary Admin" on my account. I have tried this from several browsers, with freshly cleared cache, and even new computers with a new browser install.
The screenshot displays the problem.
I am unable to email receipts - there is no @qbodocs.com address displayed for emailing receipts anywhere in my QuickBooks online account.
I have read through the support pages here that apply to my version and paid plan of QuickBooks online - [https://quickbooks.intuit.com/learn-support/en-us/help-article/accounts-payable/email-receipts-bills-quickbooks-online/L7r2LAQ7C_US_en_US]
At the top of my Banking-Receipts page, I have three boxes
[Upload from Computer] / [Upload from Google Drive] / [ Blank ]
The [Blank] box shouldn't be blank, of course, and it isn't in the support pages and examples it is "Forward from email". I think this is a technical issue.