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November 3, 2021
Question

Not able to reconcile bank account due to no transactions showing in qbo. For example if I sent as custom date for a certain month only get last 2 days transactions

  • November 3, 2021
  • 1 reply
  • 0 views
How do I resolve this issue, and I really hope that I'm not going to have to start back from first of year. My accountant is even having a hard time, and he has used qb and qbo for a long time. Any suggestions would be greatly appreciated.

1 reply

MaryLandT
November 3, 2021

I'm here to help check why transactions won't show up when you reconcile a bank account, northmainautomot.

 

Let's start by going to the Chart of Accounts first. Then, review if transactions are cleared or reconciled.

 

If they are, they won't appear on the Reconciliation page. You need to make sure their status is blank under the check column.

 

Here's a screenshot for your visual guide.

 

 

After that, go back to the Reconciliation page, then filter the Cleared status to All. See the attached screenshot below.

 

 

After the filter, click Apply, then start reconciling the bank. I'm adding this link for complete steps on how to balance your bank account and fix if there are issues with it.

 

 

Let me know if there's anything else you need about reconciling your bank account. I'm always around here in the Community Forum to provide the information that you need.