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K
KOS
September 15, 2023
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NSF check is posting in wrong register in Quickbooks desktop

  • September 15, 2023
  • 2 replies
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I have two bank registers on my Quickbooks desktop.  I thought I changed everything to the new bank account. Unfortunately, when I enter a NSF check, it is posting it in the old bank account.  I cannot close the older one yet and I cannot find where to change this in prefrences.  Can anyone help!

Best answer by Mich_S

Thanks for keeping us updated, @KOS. I'm here to guide you in allocating your Non-Sufficient Funds ( NSF ) or bounced check to the correct register in QuickBooks Desktop.

 

Once you record a returned check from your customer, QuickBooks will generate a journal entry ( JE ) that marks the invoice payment as a bounced check. To correct this, access the JE and the payment. Then, change the bank account for both so the NSF check is allocated properly. Let me show you how:

 

  1. Open the Customers menu.
  2. From the Customer center, locate and select your customer's name to open their transaction list.
  3. Find the payment and click on it.                                                                
  4. In the Deposit to drop-down, choose the right bank account to which it should be added.                                             
  5. Once done, click on Save & Close, then Yes to confirm.                                                                                               
  6. After that, go back to the Customer Information page and open the journal entry.                                
  7. Modify the bank account to the right one.                                      
  8. Finally, click on Save & Close.

 

Find out more details on how to handle Non-Sufficient Funds (NSF) or bounced checks from customers.

 

If you're all set, feel free to read this additional help module about managing and getting copies of your checks:  Create, modify, and print checks in QuickBooks Desktop.


It'll always be my pleasure to assist if you have any other concerns besides working with QuickBooks. Please let me know by clicking the Reply button and leaving a comment below. Take care and stay safe!

2 replies

BigRedConsulting
BigRedConsulting
September 15, 2023

The check forms all have an account at the top of the form for the bank account. Change it there.

 

Still, what's an "NSF check"? I've never heard of that as a QuickBooks thing.

K
KOSAuthor
September 15, 2023

"The check forms all have an account at the top of the form for the bank account. Change it there."  I do not know where this is or what you are talking about.

 

 

A NSF check is a non-sufficient fund check.  A bounced check. 

M
Mich_SAnswer
September 15, 2023

Thanks for keeping us updated, @KOS. I'm here to guide you in allocating your Non-Sufficient Funds ( NSF ) or bounced check to the correct register in QuickBooks Desktop.

 

Once you record a returned check from your customer, QuickBooks will generate a journal entry ( JE ) that marks the invoice payment as a bounced check. To correct this, access the JE and the payment. Then, change the bank account for both so the NSF check is allocated properly. Let me show you how:

 

  1. Open the Customers menu.
  2. From the Customer center, locate and select your customer's name to open their transaction list.
  3. Find the payment and click on it.                                                                
  4. In the Deposit to drop-down, choose the right bank account to which it should be added.                                             
  5. Once done, click on Save & Close, then Yes to confirm.                                                                                               
  6. After that, go back to the Customer Information page and open the journal entry.                                
  7. Modify the bank account to the right one.                                      
  8. Finally, click on Save & Close.

 

Find out more details on how to handle Non-Sufficient Funds (NSF) or bounced checks from customers.

 

If you're all set, feel free to read this additional help module about managing and getting copies of your checks:  Create, modify, and print checks in QuickBooks Desktop.


It'll always be my pleasure to assist if you have any other concerns besides working with QuickBooks. Please let me know by clicking the Reply button and leaving a comment below. Take care and stay safe!

    A
    Archie_B
    September 15, 2023

    Hi there, KOS.

     

    Could you please tell me how you recorded the NSF check so that we are able to give the right solution and relevant information? I'd appreciate it if you could provide some details and, if possible, a screenshot.

     

    Feel free to add more details in the comments section below. I'll be checking this thread for your response. Keep safe!

    K
    KOSAuthor
    September 15, 2023

    I go to the customers account, click on the check payment that is a non-sufficient fund check, that takes me to when I receipted that check, then on the top of that has an icon to record it as a bounced check.

    It is registering that bounced check in the customers account register correctly, but not in the correct bank account register.  It is posting it in a bank account register that this company no longer uses, but I cannot close that register yet. 

    When the company moved to a new bank, I did enter in all the new information where it was needed.  

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