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March 3, 2022
Question

Old Uncleared Credit Card Payment Still Appearing in Reconciliation Screen

  • March 3, 2022
  • 1 reply
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When I first set up the credit card account in 2020, its billing cycle crossed the 2019 year end, so I had to enter some card transactions and a payment from 2019 so that I could reconcile and balance that first 2020 credit card statement.

 

That 2019 credit card payment is still hanging out there on my checking reconciliation screen, uncleared.  

 

How can I clear it or get rid of it??  What's the best practice?

 

Thanks,

Lisa

1 reply

Jen_D
March 3, 2022

It's great to see you here, Kelly,

 

You can do an off-cycle reconciliation to make corrections to a previously reconciled account. This includes cleared transactions that were modified in the account register.

 

Here's how:

 

  1. From the Banking menu, select Reconcile.
  2. Choose the account with the transactions you need to reconcile.
  3. Fill in the Date of Statement field. This date can be any date between your last reconciliation and the next scheduled one.
  4. Add the balance of your last successful reconciliation in the Ending Balance field, then select Continue.
  5. In the Reconcile window, mark the transactions you are reconciling.
  6. Make sure the Difference field shows $0.00.
  7. Hit Reconcile Now once everything is good.

 

Please note that the end balance after the reconciliation becomes the beginning balance of the following cycle. If the new entries did not change the Ending Balance of the account, you no longer need to undo the reconciliation for the following period. Do otherwise if it does.

 

To learn more about the off-cycle reconciliation and how it works, see this article: Reconcile previously deleted and re-entered checking or credit card transactions

 

Let me know if you have additional questions or clarifications about the special reconciliation steps. I'll be right here if you need anything. Have a nice day!

LochkellyAuthor
March 8, 2022

I hope to return to this issue today or tomorrow.  I've had other pressing deadlines.

 

Thanks,

Lisa

Candice C
March 8, 2022

Good afternoon, @Lochkelly

 

Thanks for reaching back out and keeping us in the loop. 

 

Let us know,  when you're ready, if you have any questions or concerns about the details my colleague provided above to help resolve your issue. 

 

We're always here to have your back. Looking forward to hearing a good outcome!