On the Reconcile page, how do I get the column of circles that I use to mark an item paid to display -- that column of tick-box circles is hidden?

Thanks for reaching out to us, office272.

No, that isn't hidden. You may have experienced some cache issues caused by too much-outdated data stored in your browser. I'll share some troubleshooting steps so you'll be able to see the column of circles where you can tick it to match with your bank statement.

Let's start by accessing your account using an incognito window. This mode help since it doesn't save any site data. You can use the following shortcut keys below:

• Google Chrome, press CTRL  + Shift + N 
• Mozilla Firefox: press CTRL  + Shift + P 
• Safari: press Command + Shift + N 

Alternatively, you can use different supported browsers to further isolate. If the issue persists, can attach a screenshot so I have a better look and find the best solution to fix it.

I'm adding these articles below for your future guidance and detailed information in reconciling your account in QuickBooks Online:

• Reconcile an account in QuickBooks Online
• Fix issues at the end of reconciliation in QuickBooks Online

I'll keep an eye on your response, please don't hesitate to add any details below. Take care and stay safe.