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sydneyr
October 5, 2023
Question

Ordering Checks from Green Dot/Quickbooks Checking

  • October 5, 2023
  • 1 reply
  • 0 views

I am having trouble ordering checks to pay myself as a single member LLC (I am the only employee). I do not have the option to click +New, check on QBO, so I went online (vistaprint) to order checks. My business bank account is a Quickbooks checking account (Green Dot Bank). When I entered my bank info on the check it said the routing and account number were incorrect. I copied that info directly from my Quickbooks checking account on QBO.

 

Since I was having trouble (and do not want to spend money on checks that won't work), I reached out to the customer support chat on Quickbooks. They could not answer my question and said they would transfer me to the "Greendot department" multiple times, but it was just another Quickbooks agent who also wanted to transfer me.

 

I googled routing number for Green Dot Bank and it does not match what is on my Quickbooks checking account. I'm not sure how separate they are or if they should be the same. Can I order checks for myself? If not, how do I pay myself? Am I able to log on to Green Dot Bank outside of Quickbooks - I noticed you can order checks through their site but not sure if I can logon since I use them through Quickbooks. 

 

I'm very confused why the checks will not work and I do not want to take money out for myself incorrectly.

    1 reply

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    ReymondO
    October 6, 2023

    Thanks for sharing your concern in QuickBooks Community, @sydneyr.

     

    This isn't the kind of service we'd like you to experience in QuickBooks. Let me route you to the right support group to help you address your QuickBooks checking concern.


    Your QuickBooks Checking bank account connects with other QuickBooks tools like payments, payroll, and bill pay to help you manage everything in one place. Since its banking services are provided by Green Dot Bank (banking partner), it's subject to identity verification and approval by them. I'd suggest getting in touch with them to verify your routing and account numbers. This way, you can move money in and out of your main QuickBooks Checking account.

    For additional info, you can check the Frequently asked questions section of this article: https://quickbooks.intuit.com/business-banking/checking/

     

    Feel free to get back to me if you have any other questions. I'll be around if you need anything else. Take care!

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    sydneyrAuthor
    October 6, 2023

    Thanks for the information. I called Green Dot support and it had me enter my card number, then said that they couldn’t find a match. I believe this is because my account is through quickbooks rather than directly through them. 

    I called quickbooks banking support since I couldn’t get ahold of green dot and they told me I am unable to order checks with my QuickBooks “checking account”. They said I can only use an ATM. I find this confusing since quickbooks help has been saying different things and a bit misleading since it’s called a checking account.

     

    Nonetheless, I can do an ATM withdraw if I need to. Is it okay to use an ATM withdraw to pay myself as a single member LLC? I just want to make sure I’m doing things correctly from the beginning. 

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      SashaMC
      October 6, 2023

      Thanks for being a part of the Community, sydneyr.
       

      Based on your question, it would be best to connect with your accountant to see what would be best for your business. If you need an accountant, Intuit has a tool called Find an Accountant, which can be utilized to locate the right bookkeeper for your business. Each ProAdvisor you find on that part of our website is a QuickBooks-certified accounting professional. They'll be able to provide helpful insights to drive your business's success.
       

      Here's how it's used:

      1.  Go to this Find my Accountant link.
      2.  In the Find an expert in section, choose what you're looking for, then use your search field to enter a City or ZIP code.
      3. Select Search.
      4.  Browse through the results and find one that works best for your business. You can click on each ProAdvisor's profile to learn more information about them.
         

      If you have any questions, don't hesitate to let me know! We are here for you. Take care! 

       


       

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