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March 23, 2024
Question

PayPal says its been synced up to date but no transactions are showing

  • March 23, 2024
  • 1 reply
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1 reply

Clark_B
March 23, 2024

Thank you for reaching out to the Community, Schennumlaw.

 

I'd be glad to provide information for you to find your transactions.

 

To begin with, Quickbooks is dependent on the transaction from your PayPal account. For now, Manually updating your bank account in QuickBooks Online (QBO) helps refresh the connection between your bank and QuickBooks so transactions will show up.

 

Here's how:

 

  1. Go to the Banking tab.
  2. Select the bank account and click Update.
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

 

If the transactions still won't show, check out this article for troubleshooting steps: What to do if bank transactions won’t download.

 

You can also try checking them in your Banking menu. They may be stuck there.

 

  1. Go to the Banking menu or Transactions menu.
  2. Choose the Banking tab.
  3. Select the tile for the bank or credit card account you downloaded the transaction from.

 

All you need to know about handling missing transactions can be found here: Bank transactions are duplicates, missing or wrong, or bank balance not updating.

 

Furthermore, you can also get transactions from your bank to download them to CSV files, and then manually upload the transactions into QBO.

 

I'll also add this article that helps you when matching and managing your downloaded transactions: Categorize and match online bank transactions in QuickBooks Online.

 

Stay in touch with me if there's anything else I can help you with managing your transactions in QuickBooks. I'll be right here to provide the information that you need.