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February 10, 2021
Question

Pnc bank user QuickBooks shows bank total but not uploading into the QuickBooks account.

  • February 10, 2021
  • 1 reply
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1 reply

February 10, 2021

Hello there, CAA62.


We’ll have to refresh the connection between QBO and PNC. This way, the transactions will show up in your QuickBooks account.


Before performing any steps, let me share some of the reasons why transactions won’t download.

 

  • There’s a connection issue between your bank and QBO.
  • The financial institution’s server is offline.
  • Error messages or codes that require you to perform a certain task.

 

To update:

 

  1. Tap the Banking menu on the left panel to choose the Banking option.
  2. Under the Banking column, click the drop-down to select PNC.
  3. Then, hit the Update button in the upper right.
  4. If you see a message about additional authentication, follow the on-screen instructions.

 

Once done, check if the transactions in the Blue tile increases. If nothing new downloaded, perform Steps 2-4 in this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

For future reference, the following link contains resources that will help you manage your bank feeds transactions and other banking activities: Self-help articles. 


Drop a comment below if you have additional concerns about QuickBooks Online. I'm always ready to help and make sure you're taken care of. Have a great day.