Skip to main content
M
mwbeke
September 17, 2024
Question

Possible flaw in the new Quickbooks Online Bill Pay

  • September 17, 2024
  • 1 reply
  • 0 views

For the most part, I am glad QB's ended the relationship with Quickbooks Bill Pay by Melio and replaced it with their own program called Quickbooks Online Bill Pay. I'm wondering if there is a flaw in the new software, or if I am missing something. When I process a payment, the funds pull from my bank account and the check or ACH is sent. How can I tell if the check and/or ACH was received by the vendor and CASHED? I have had way too many vendors send me late notices that they never received the check, even though QB's pulled the funds from my bank. Is there a report or a spot to see if it was cashed by the vendor?

    1 reply

    H
    Heide DC
    September 17, 2024

    I appreciate that you've noticed the changes in payment processing, Mwbeke. These changes are designed to help you manage your bills more effectively.

     

    To ensure that the ACH payment has been received by your vendor, it's best to coordinate directly with them. Additionally, if you need to confirm whether the check number has been cleared, you can reach out to your bank.

     

    Both you and your vendor will receive an email confirming the scheduled payment, as well as another email when the payment is sent, including the expected arrival date. If you're unable to find these emails, please check your junk or spam folders. ACH transactions will take 3-5 business days, while checks may take 8-10 business days to clear.

     

    Additionally, you can check this article to learn how to match your Payroll, Payments, and Bill Pay transactions: Automatically match QuickBooks Online product transactions.

     

    I'm always here to assist if you have other concerns managing your bills in QuickBooks. Just drop a comment below.

    BigRedConsulting
    BigRedConsulting
    September 17, 2024

    @Heide DC  RE: To check if a transaction or Check number has been cleared, you can contact your bank.

     

    Did you read the OP's question? It doesn't seem like you did.

     

    The question is:

    When I process a payment, [1] the funds pull from my bank account and [2] the check or ACH is sent [from Intuit's bank account]. How can I tell if the check and/or ACH was received by the vendor and CASHED?

     

    Did you answer the question? No, you did not.

      Terms & ConditionsAccessibility statement