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May 28, 2024
Question

Posting a company credit card payment

  • May 28, 2024
  • 1 reply
  • 0 views

I am having an issue posting a company credit card payment.  We have had the credit card account for a while, but just started synching it with the bank.  We use Bill.com for bill payment.  We entered the payment due as a bill in Bill.com and paid the CC vendor.  Bill.com is synched to QBO.  If I look at the QBO Vendor screen, the amount due is listed as a bill with the credit card GL number listed in the category field, and the payment shows up as a bill payment.  However, when looking in the Bank Transaction screen, the payment doesn't show up and the QBO balance due isn't reduced.  The credit card balance reported by the bank is zero, so I know they got the payment. How do I get the payment to reduce the amount due in the bank transaction screen?

1 reply

May 28, 2024

Hello there, Sherlock4043. I see that you've posted the same concern twice.

 

My colleague IrishNinoJ has already responded to your inquiry. He has also provided steps on how to update your bank in QBO. 


You can review my colleague's response through this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-how-do-i-enter-the-payments-i-make-on-my-company-credit-card/01/1446552#M220096

 

I'm still all ears if you require further assistance and clarifications about using journal entries. Please let me know by tapping the reply button below. I'll always have your back.