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May 29, 2025
Question

Printing checks since yesterday's update

  • May 29, 2025
  • 2 replies
  • 0 views

Since the latest update yesterday for Quickbooks Desktop MAC, I can no longer print a single check.  

 

We have 3 checks per page.  When there is one left, I put it in the printer like an envelope and select envelope for the paper size.  Now QB won't let me, it keeps popping up a window saying that checks can only be printed on letter sized paper and refused to print.

 

Anyone have a workaround for this?  I'm not wasting a third of my checks.  Support says they can't duplicate the issue.

2 replies

Bryan_M
May 29, 2025

I understand how important it is to print your checks on time in your QuickBooks Desktop (QBDT) Mac, @AVIDPgh. Moreover, I appreciate your taking the time to raise this concern on our forum. I'm here to share some information that can help you fix this.

 

This issue needs further isolation and checking of your account promptly. Since we're unable to access your account here, I recommend contacting the QBDT Mac Live Support Team. Their tools are equipped to intricately review your printing settings and determine the root cause of why you can't achieve your goal on your checks. Here's how:

 

  1. Open your QBDT Mac and hover your cursor to the Help tab.
  2. Pick QuickBooks Desktop Help/Contact Us.
  3. Type in any keyword that relates to your printing checks issue.
  4. Select Contact Us to be connected to expert help.

 

The available hours for Mac support are Monday - Friday 6 AM to 6 PM.

 

In the meantime, you can utilize the system's suggestion about using a US letter paper size printing so you can finish your task. 

 

Let me know how it goes, @AVIDPgh. Or, if you have additional questions about managing and printing checks, leave a comment below. I got you always. Have a good day.

MitchMac
June 4, 2025

Hello @AVIDPgh 

 

On the Print window check try the following to see if this will help.

Leave the Paper Size set to US Letter

Expand the QuickBooks section

On the Options tab choose Standard

Checks on first Page, choose One

Partial Page choose the option that works best you (this will allow the input to be similar to the envelope option).

 

This should allow you to print out a single check.

 

AVIDPghAuthor
June 4, 2025

My HP printer then tells me I have a paper size mismatch and won't print

MitchMac
June 4, 2025

Is it setup to something similar to this?