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December 17, 2022
Question

Problems with dowloaded transactions from my bank

  • December 17, 2022
  • 1 reply
  • 0 views

I just downloaded transactions from my bank. Several transactions have the same text in the Description field, for example ACH. When I go to categorize these transactions to the proper category, and add the Payee, QBO automatically changes all of my ACH transactions to the same Payee. I've tried fixing this, but every time I change the other transactions to the proper Payee, QBO then changes all my ACH transactions again to the most recent payee I used. Help!

1 reply

December 17, 2022

Hi, Bandito. 

 

QuickBooks remembers the categories you chose in the past and applies them to your future transactions. Example: If you categorized a transaction in the description as ACH, all future entries with that word will be pre-categorized as ACH.

 

If you change the category for one transaction, this will automatically change the rest of the statements with similar descriptions.

 

For this matter, one possible reason why the changes in one transaction affect other entries is due to a certain feature.

 

Here’s how to uncheck the feature:

 

  1. Go to Banking in the left pane.
  2. Click the small Gear icon next to Export or Print button.
  3. Then, remove the checkmark on the Remember category selection or enable suggested categorization box.

 

This way, you can now update the transactions without affecting others.

 

I'm leaving you this recommended article: Setup bank rules to categorize online banking transactions in QuickBooks Online. This will provide you more information on how to manage your transactions in QuickBooks Online as well as how bank rules work.

 

Please know that I'm only a few clicks away if you have any other concerns or issues. I want to make sure everything is taken care of for you. Have a wonderful day!