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M
McMillanClerk
September 10, 2022
Question

QB shows check open; bank shows check cleared in June 2022 - how can I resolve this?

  • September 10, 2022
  • 1 reply
  • 0 views

I have QB desktop pro. It's my understanding that I can't view prior bank recs unless I have premier so I'm limited in the research I can do. The prior person didn't print off or save the documents from prior reconciliations.

 

The check was issued and cleared in June. I started in mid-July. The July bank rec reconciled properly. Any suggestions how I can resolve this? 

1 reply

A
AbegailS_
September 11, 2022

I got the help you need, McMillanClerk1715389.

 

Let's check if there were adjustment entry.

 

To correct the discrepancy, you may need to undo the previous reconciliation. Then re-enter or edit the transactions. I'd recommend consulting an accountant for additional guidance with this.

 

Here's how to undo the reconciliation:

  1. Back up the QuickBooks company file.
  2. In the Begin Reconciliation window, select Undo Last Reconciliation.
  3. When prompted, select Continue then OK.
  4. Close and reopen the Begin Reconciliation window.

 

To know more about reconciliation in QuickBooks Desktop, check out these articles:

 

Additionally, I've included an article that will guide you in ensuring all your transactions are organized in the correct account to avoid issues: Understand Chart of Accounts in QuickBooks.

 

You might also want to check out this article to learn more about the reconciliation workflow: Learn the reconcile workflow in QuickBooks.

 

Feel more than welcome to leave me a reply if you have further questions with reconciliation. I'll be here to help. Have a wonderful day.

 

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