QBO - deposits

Hi there, KatLaC2.

Thank you for visiting the QuickBooks Community. Let me discuss how entries work in QuickBooks Online. Then, to ensure you'll be able to categorize or manage your deposit transactions in the program.

When you linked your bank to QuickBooks Online, the program automatically matches your transactions once it detects entries with similar amounts and details. 

Since you manually received payments and made them deposited, I recommend matching them on the banking page. Adding the deposits causes duplicate entries in QuickBooks and excluding them removes the transactions from the program. 

Here's how to match:

1. Go to the For review section on the Banking page.
2. Find a downloaded transaction with the Match option in the Action column.
3. Note the Date, Description, Payee, and amount spent or received.
4. Select the downloaded transaction to expand the view.
5. Review the Matching records found in QuickBooks. This is the possible matching transaction you already entered in QuickBooks.
6. Select the link next to each match to get more details.
7. If this is the correct match, close the open transaction.
8. Click Match.

You can open this article to see further details on how to review downloaded bank and credit card transactions: Categorize and match online bank transactions in QuickBooks Online.

Lastly, you may refer to this article on you can reconcile your accounts so they always match your bank and credit card statements and avoid discrepancies: Reconcile an account in QuickBooks Online.

If you have any other questions or clarifications about your transactions, feel free to leave them in the comments below. I'll get back to you as soon as I can, KatLaC2. Have a good one!