Quickbook DeskTop Pro

I can help you troubleshoot in getting your Bank of America be connected to the system, kdurant.

Did you receive a specific error message? Any additional information will help me check if there are reported issues and the correct steps in resolving the issue. 

To connect an account, ensure that you have access to the internet and the bank account or type of account support QuickBooks Desktop. To install the new features and fixes within the system, you can update QuickBooks to the latest release. 

Here's how: 

1. Click Help and select Update QuickBooks Desktop.
2. Go to the Update Now tab and check the Reset Updates box.
3. Click Get Updates.
4. Once the update is done, you can close and reopen the company file. 

After updating, you can connect the bank again by following the steps under the Connect your account to Bank Feeds section of this link: Set up bank accounts for Bank Feeds in QuickBooks Desktop.

If the same thing happens, you can reach out to us so we can further investigate. You can use this page to know more about support hours and types. 

I'll be here to help you if you have other questions. Take care!