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fugateke
April 28, 2021
Question

Quickbooks Cash + Envelopes and business checking account

  • April 28, 2021
  • 1 reply
  • 0 views

I'm helping a relative get started with a new business venture and using Quickbooks Online. I did not open the Quickbooks account and I am confused about the Quickbooks Cash account. It is linked to the business checking account at Chase. The Chase checking account itself is linked directly with Quickbooks, and it looks to me like the value is being counted twice. The snapshot says I have twice as much cash as I do, it counts the checking account balance and the Quickbooks Cash account as though they were two different things. Should I have only one account or the other? Why do I even need Quickbooks cash and does it have to be tied to my existing business checking account?

1 reply

K
KennethA_
April 28, 2021

Thank you for reaching out to us,fugateke.

 

I'll be glad to help you with your  Cash duplicates concern.

 

 To avoid duplicates you can match the downloaded bank transaction in the existing transaction in QuickBooks Online.

 

You can undo those added or matched transactions in batches. Have your client open their bank statement so they'll have a reference and an easier way of locating those duplicates. 

 

Here's how:

  1. Click the Banking tab.
  2. Choose the appropriate bank account (it should be in blue).
  3. Go to the Reviewed tab.
  4. Using their bank statement as a reference, whenever they identify a duplicate, have them tick the checkbox beside the transaction. 
  5. Press the Undo button.

 

You can also check on this article: Categorize and match online bank transactions in QuickBooks Online for more information about having duplicates in the future by checking them before putting them on to the register.

 

We're always here in the Community to help if you have other questions related to QuickBooks Cash duplicates in QuickBooks. Stay safe!

 

 

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