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January 17, 2022
Question

Quickbooks changed my plan from 12.50 to 20 to 40 per month over the course of a year and a half. Shady way to make money. I was never informed.

  • January 17, 2022
  • 1 reply
  • 0 views
And during all the pandemic stress they capitalize on a small business.

1 reply

Fiat Lux - ASIA
January 17, 2022

Which QBO plan did you buy? QBO Plus?

When did you buy it? 3 months ago?

January 17, 2022

Hello there, @etkid007.

 

I can see that you've posted the same question in a separate thread. Let me share this link with you so you can follow the steps that are provided by one of the members of the QBO Team: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-quickbooks-changed-my-plan-without-informing-me-i-cant-find-a/01/1013031#M56267.

 

I've also added this link that you check on how you can manage your payment in QuickBooks Online: Manage billing, payment, and subscription information.

 

Please know that you can always get back to us if you have other questions. I'm always here to help.