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June 6, 2024
Question

QuickBooks Checking

  • June 6, 2024
  • 1 reply
  • 0 views

I client paid my invoice by depositing into my QB Checking account.  The problem is I don't have a QB Checking account.  What now?

1 reply

June 6, 2024

Hello there, johnajr.

 

I can provide details about the paid invoice even if you don't have a QuickBooks Checking account.

 

If you don't have a QuickBooks checking account, you probably don't have a QuickBooks debit card either. The debit card, which you can link to an external account, allows you to transfer the payment made by your customer.

 

If something else, you can contact your customer immediately and ask for the information on where they deposited the payment and how they deposit the funds. And request the account information.

 

If you want to make sure the payment is not in your regular bank account, I would suggest contacting our QuickBooks Payments support. This team is capable of handling such inquiries, including requesting account information, accessing your company's financial details, and providing sensitive information. I can provide the steps on how to contact them.

 

Here's How:

 

  1. Log in to your QuickBooks Online.
  2. Select Help (?) in the upper right corner.
  3. Choose or type Contact Us.
  4. Type your concern, then select Let's Talk.
  5. Choose a way to connect with us:
    Ask the community to get help from businesses like yours.
    Start a chat with a support expert.

 

To ensure that you'll be assisted on time, please see our support hours.

 

Additionally, you may want to check out this page for reference. This site contains more information about QuickBooks Checking when you sign up for QuickBooks Payments.

 

Please know that we are here to help you succeed. Feel free to reach out if you have any other concerns. Take care!