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R
rchomor
March 30, 2023
Question

Quickbooks Desktop Bank of America bank feeds

  • March 30, 2023
  • 1 reply
  • 0 views

This is a Quickbooks Desktop question. When trying to set up Bank of America credit cards in bank feeds the only option to link is the parent account. The next step is to enter the parent security code on the back of the card and the expiration date. Well that does not exist under the parent, only the subaccounts.  How do I get past this and link all the sub-cards under the parent?  

1 reply

G
GebelAlainaM
March 30, 2023

I got some updates for you about the Bank of America credit cards in the bank feed being unable to link with the parent account in QuickBooks Desktop (QBDT), @rchomor.

 

As of now, we have an ongoing investigation into the exact issue you've encountered. Our engineer is currently working on it. We appreciate your patience as we investigate this further.

 

With that, I recommend contacting our QuickBooks Desktop support team to add you to the list of affected users. This way, you'll get notified once there's a fix or an update about this issue.

 

Here's how:

 

  1. Click Help at the top menu bar, then select QuickBooks Desktop Help.
  2. Select Contact us and then enter that you get Reminder prompts and Continue.
  3. Then choose either to Message an Agent or to Talk to a Specialist.

 

Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support.

 

I'll be adding the following article for future purposes:

 

 

Keep me posted if you have any other QuickBooks-related concerns or guidance with managing your bank setup. Take care!

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