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June 9, 2021
Question

Quickbooks keeps putting "Business Torres" as description for my transactions, anyone else experiencing this or know what it is? Even my accountant is baffled.

  • June 9, 2021
  • 1 reply
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1 reply

June 9, 2021

Hello, jadaautotranspor

 

Browser-related issues could be one possible reason that you're getting the error message. Let me guide you on how to fix it.  

 

To start, log in to your QuickBooks account using an incognito window since this mode blocks browsing history from being stored. Then you can clear cache and cookies to boost browser-related issues. By doing this, it helps deletes any necessary content stored and enables its browser to function more efficiently.

 

These are the keyboard shortcuts you can use for private window: 

 

  • For Chrome, press Ctrl + Shift + N.
  • For Internet Explorer or Firefox, hit Ctrl + Shift + P.
  • For Safari, hold down Command + Shift + N.

 

After doing the steps above and still get the same, I suggest reaching out to our support team. They have the tools to further investigate to fix your concern.   

 

Visit our QBO Helpful Articles page for more insights about running your business in your account. 

 

Stay in touch if you have other concerns by leaving a comment below. I'm always glad to help in any way I can.​ Have a great rest of the day and stay safe!