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Jun 6, 2024 12:18 PM UTC
Question

Quickbooks migration team tried to help migrate from my desktop to online, but some of the transactions are missing Payee, making them useless. Any ideas?

The case reference number is xxxxxxxxxxx.

4 replies

Jun 6, 2024 1:36 PM UTC

Which QB Desktop year version?

Nicole_N
Jun 6, 2024 3:01 PM UTC

I understand this isn't an easy process, Carl. I'll share some information on why some data are missing after migrating to QuickBooks Online (QBO).

 

After switching from the QuickBooks Desktop to the online versions, you may notice differences and missing data. Some data don't move to QBO completely like the payee fields. To learn more about it, check out this link: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

 

For now, I suggest entering the payee for each transaction manually. This way, you can return to business with all the data you want to reflect from your account. Here's how:

 

  1. Open your QBO account.
  2. Go to the Transactions tab on the left navigation bar, then Chart of accounts.
  3. Locate the account for the missing payee transactions and click View Register.



  4. From there, you can filter the transaction type you want to modify by clicking the Filter icon. Then, click Apply.



  5. Once done, locate the specific transaction and click on it to enter the Payee in the field.


  6. Save once done. 

 

I've also added this article to learn a feature that automatically categorizes transactions from your bank. It can even scan transactions and add details like payees: Set up bank rules to categorize online banking transactions in QuickBooks Online.

 

Let me know in the comments below if you have additional questions or concerns about migrating your QuickBooks data. I'll be around to provide the necessary help.

Jul 23, 2024 11:22 PM UTC

I agree with you!  I have QB Desktop 2024 that I tried to migrate to online, and none of the payee information showed up in the transactions register!  I have almost 1500 entries YTD, and over 20,000 historical. QB support told me I'd have to enter everything manually.  This is a critical flaw and quite frankly, an unacceptable answer.  

Jul 24, 2024 12:44 AM UTC

@pgwitt 

You may have 2 options:

1. Purchase a 3rd party conversion service

2. Convert your data from QB Desktop as is to QB Online. Then use the trial version of QB Desktop to access your historical data for good.