Quickbooks online transaction came in as deposit should be payment, how to fix?

Hi there,

Allow me to share some insights on how QuickBooks Online handles bank transactions and how you can review them to ensure they're under the right categories.

QuickBooks Online (QBO) receives data depending on how your bank sends the transactions. To make sure everything is recorded accurately, QBO lets you review the transactions and categorize or match them as needed.

If you were referring to the deposit as a customer's payment, I'd be glad to guide you through the process of matching it to an open invoice.

You can follow these steps.

1. On the left navigation panel, click on Transactions.
2. On the For review tab, click the transaction. QuickBooks will recognize a match from the transactions you've recorded.
3. Simply click on Confirm.

If you were referring to something else, please don't hesitate to leave a reply below. You can also add any relevant screenshots. Any additional information would help me assist you better.

For more guidance on categorizing your transactions in QuickBooks, check out this handy article: Categorize online bank transactions in QuickBooks Online.

You might also find setting up bank rules to automatically categorize your transactions useful. Here's an article that explains how to do it: Set up bank rules to categorize online banking transactions in QuickBooks Online.

If you have any more questions about your transactions in QuickBooks, just drop a reply below, and I'll be more than happy to assist you. Take care!