Quikbooks is holding a deposit of $10k but I am needing to refund those deposits back to my customer. They have been holding since February and have all my payments held

Hello there, jaredorr.

I can see how difficult this has been for you to hold a deposit in QuickBooks. I'm here to ensure you'll be routed to the support to assist you further on the payment and refund process.

I recommend contacting QuickBooks Merchant Services. They're the best support group for such inquiries, as they can request account information.

Here's how to contact them:

1. Sign in to your QuickBooks Online company.
2. Click the Help (?).
3. Select or type Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with us either Ask the community to get help from businesses like yours or Start a chat with us.

If you have other concerns regarding your refund payment, please post them here in the Community space. I'm always here to help.