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February 13, 2023
Question

Random transactions missing

  • February 13, 2023
  • 1 reply
  • 0 views

I am trying to reconcile all last year (2022). I am seeing the transactions on my bank statement but am missing a few in QBO. I cannot find them anywhere. How can i fix this?

1 reply

LieraMarie_A
February 13, 2023

Hi there, @amanzella.

 

Not to worry. I'm here to help you find the missing transactions and finish reconciling your account for 2022.

 

We can review your account register to ensure everything was added or recorded. It gives you a complete summary of the transactions. You can use the Filter tool tool to quickly spot these items.

 

Here's how:

 

  1. Go to the Gear icon and then Chart of accounts.
  2. Find the bank account and click View register.
  3. Click the Filter icon.
  4. Click the Reconciliation Status dropdown and select Not Reconciled.
  5. Locate the missing transactions. 

 

If you can't find them there, ensure to clear the filter to show all bank transactions. Here's how:

 

  1. Select Accounting from the sidebar menu and choose Reconcile.
  2. Enter the necessary information, then click Start reconciling or Resume reconciliation.
  3. Select Clear filter / View all.

 

Otherwise, if you can't them, make sure to add them from your bank feeds or enter them manually.

 

Additionally, this article is for you if you encounter any reconciliation issues: Fix Issues at the End of a Reconciliation.

 

Keep us posted if you need more help with the process. The Community is always around to help. Have a wonderful day!