Skip to main content
R
Rybryb111
October 26, 2018
Question

Re-connecting to a bank Merrill Lynch

  • October 26, 2018
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

BettyJaneB
BettyJaneB
October 26, 2018

Hi there, Rybryb111.

I appreciate you taking the time posting here in the Community. Allow me to share some updates about connecting the Merrill Lynch bank to QuickBooks Online.

 

Did you receive any error message while trying to connect on your bank? If so, I'd like to inform you that we currently have an ongoing issue in QuickBooks Online wherein customers received an error 105 when connecting to Merrill Lynch bank. Our engineers are now diligently working to get this resolved as soon as possible. For now, I'd suggest contacting our Customer Care Team so you'll be added to the list of the affected users and receive notifications about the status of the issue.

 

To reach them, please refer to the contact details found in this link: https://community.intuit.com/articles/1145770.

 

Please let me know if you're referring to something else. Thank you for your patience.

J
jwurth1
November 20, 2018

I was finally able to reconnect to my Merrill Lynch account.  However, QB updated the bank balance correctly but the downloaded the transactions from a different ML account.  Can you fix this?

J
Jongster
November 3, 2018

I have had this same issue since August with no resolution.  Is there something I can do to fix this?

C
Charies_M
November 5, 2018

Hi everyone.


I'd like to make sure you'll be able to connect your Merrill Lynch bank with QuickBooks Online (QBO) successfully.


Let's start running manual update on your bank account to refresh the connection between your bank and QBO. I'll guide you through how:

  1. From the left menu, click Banking.
  2. Choose the Banking tab.
  3. Click Update.

If you encounter a specific error message when trying to reconnect your bank, you can refer to this article for more information on resolving different types of banking errors in QuickBooks Online (QBO): Manually update account to fix banking errors in QBO.


Keep in touch if you need more help with connecting banks in QBO. I'm always here and ready to assist you further.

C
caring
November 19, 2018

I have also been having this issue since I first subscribed to QuickBooks Online in September. I have spoken with multiple people who tell me the issue is being worked on and continually get auto-generated emails saying the issue has been resolved, but still nothing works. Someone PLEASE fix this! I am waiting for an update on this issue but more importantly for a FIX!

A
AldrinS
November 20, 2018

Thanks for joining the thread, caring.

 

I'd like to jump in and share some update from our Banking Team about re-connecting Merrill Lynch to QuickBooks.

 

Currently, we're working closely with your bank to investigate every possible cause of this issue. We want to make sure we take care of it thoroughly and guarantee that this won't happen again in the future.

 

We'll do our best to resolve this and get you back on business.  Rest assured, I'll notify you right away when I receive more information from our Banking Team.

 

I appreciate your patience. For the meantime, let me know if there's anything else I can help you with. I'd be happy to help you, however I can.

C
caring
November 20, 2018

Well, miracle of miracles, I was able to connect today and download my transactions! Let's hope this is the final fix, as I was able to do it once before about a month ago and then it "broke" again. If this is the real deal, I am extremely happy to be back in business. Thanks.

Terms & ConditionsAccessibility statement