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GLS2204108
October 17, 2024
Question

Recalling a vendor ACH payment

  • October 17, 2024
  • 1 reply
  • 0 views

Quickbooks Desktop

How do I process a recall ach payment in QB desktop? 

The invoice the vendor sent was incorrect, I paid the amount and paid the bill in QBs. However, once I was told the invoice amount was incorrect. I was able to stop the payment in the bank and the money should be put back into our bank account. How do I record this recall payment?

1 reply

Candice C
Candice C
October 17, 2024

Good morning, @Givensliftingsystem. 

 

Welcome to the Community! 

 

With the details you gave, the best route would be to void the payment in QuickBooks Desktop. Since you stopped the payment and then money technically never came out of your account, then voiding would be the best direction. 

 

Here's how: 

 

  1. Open the transaction.
  2. Select the Edit menu, then Void Bill/Void Bill Pmt-Check.

 

If you have any further questions, don't hesitate to ask. Have a great day! 

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