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simtreasurer86
November 8, 2021
Question

Reconciliation

  • November 8, 2021
  • 1 reply
  • 0 views

I'm not able to reconcile, no data is available when I click "we can help you fix it".  Not sure how to handle this.

 

Your account isn't ready to reconcile yet. Your beginning balance is off by -$170.00.  We can help you fix it. 

 

Thank you

1 reply

JessT
JessT
November 8, 2021

Hi simtreasurer86,

 

I'll share an article with a video clip to guide you in troubleshooting the wrong beginning balance. You can view it on your phone if your computer is restricted from playing videos.

 

Please refer to this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

If you have other questions in mind, feel free to go back to this thread.

S
simtreasurer86Author
November 10, 2021

I was able to solve the problem.  Thank you!

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