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SamA1996
February 18, 2023
Question

Reconciling Differences

  • February 18, 2023
  • 1 reply
  • 0 views

Hello Everyone, 

 

 I am Reconciling my account. I have matched everything on the statement to quickbooks for my CC account. I have double and tipple checked it all.  I still have a few thousand dollars of differences. I am not sure how or why. 

 

Does anyone have an idea of what could be happening or how I could solve it? 

 

Thanks!

Sam

1 reply

DivinaMercy_N
DivinaMercy_N
February 19, 2023

Hi there, @SamA1996. I'm here to help you resolve the reconciliation difference in QuickBooks Online (QBO).

 

To resolve this, let's review the opening and beginning balances. We have to make sure that you have the correct amounts.

 

If verified that this is correct and you still see the difference, let's now confirm that the ending balance you entered is accurate. Here's how:

 

  1. While you're reconciling an account, in the Reconciliation window, click Edit info.
  2. Next, review the Ending balance and Ending date.
  3. Then, check your bank statement. Make edits as needed.
  4. Once done, select Save.

 

If there's still a difference, let's verify that you entered everything into QBO. If this account is connected to online banking, you'll have to review and categorize all of your downloaded entries. You're unable to reconcile them until you do. 

 

Once done, please proceed to Steps 6 to 7 of this article to proceed: Fix issues at the end of a reconciliation in QuickBooks Online. 

 

I've attached this helpful resource that you can use in performing the reconciliation process: Learn the reconciliation workflow in QuickBooks.

 

I'm just here in the Community ready to lend a hand if you have any other concerns about reconciling your account. Have a good one and stay safe. 

 

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