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May 28, 2024
Question

Reconciling has not been able to synchronize the bank accounts now for several months. When will this problem be solved?

  • May 28, 2024
  • 1 reply
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Wells Fargo bank accounts are not synchronizing with QB for reconciling purposes making the reconcile function to be out of order.

1 reply

May 28, 2024

I see the urgency and importance of resolving the issue with your bank account not syncing with QuickBooks Online (QBO) during reconciliation jake. Let me direct you to the appropriate team that can address this situation.

 

We're currently investigating the issue you're experiencing. Rest assured that our engineer is currently aware of the situation and is actively working on a fix. We truly appreciate your patience as we conduct this investigation further.

 

For now, let's contact our QBO customer care team so they can add you to the list of affected users and notify you once a resolution is rolled out. To contact one, here's how:

 

  1. Sign in with your QBO company.
  2. In the upper right corner, click on the Help icon.
  3. Select Search, then click Contact Us.
  4. Write your issue or concern and click Continue.
  5. Choose a way to connect with them.

 

You can also read these helpful articles about handling reconciliation concerns in your account:

 

 

Don't hesitate to get back to this post if you need additional assistance in synching your QBO account and your bank account. I'll always got your back anytime.