Regions Bank balance not updating locked out of bank account access

We know the urgency of resolving this bank lockout issue, Laaid. I will share the best method to link your bank to QuickBooks Online.

In this case, we recommend coordinating with Regions Bank to help you access without triggering account lockouts. Some banks have specific procedures for business accounts using financial software, so inquiring about this with Regions Bank can yield additional options.

We can also disconnect and reconnect your bank in the Banking section to start a clean connection and ensure that QuickBooks has the updated information.

Follow the steps below:

1. Go to Transactions, then Bank Transactions.
2. Pick the tile for the bank account.
3. Choose the pencil icon, then select Edit account info.
4. Click  Disconnect this account on the save checkbox.
5. Tap the Save and Close.

After connecting your account again, we can manually refresh your bank connection to download your latest available transactions:

Follow the steps below:

1. Go to Transactions and select Bank transactions 
2. Select Update.
3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update. 

Additionally, we can contact our QuickBooks Online support team to get insights based on their experience with similar issues. They can offer specific advice or suggest settings adjustments that could help with Regions Bank locking you out due to automated access attempts.

Moreover, see this added article to help you match your transactions in QuickBooks Online: Categorize and match online bank transactions in QuickBooks Online. 

I’ll be around the corner if you need an extra hand to address your bank account concerns or any QuickBooks-related matters. Stay safe!

SOLUTION:  Please make sure QB staff knows this solution.  Thank goodness someone posted it back in May 2023.

You CANNOT just try and relink the Regions bank with username and password. It will not work, and Regions will lock the bank online access.

PROCEDURE THAT WORKS:

1. Enter QB,  click on the bank account in dashboard, click the pencil icon in the bank account box, then select  "edit account info" and check the box on the lower right that says "disconnect this account on save", then click 'save'. 

2. Once you have your bank account unlocked by regions you can relink the QB and Bank account by going back into QB and clicking on the banner that says link your bank account. 

3. You will be asked your username and password and your security questions so be prepared with your security questions.