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katelynolsen
January 20, 2022
Question

reversing a voided cheque

  • January 20, 2022
  • 1 reply
  • 0 views

Good morning, 

 

Im looking to find out how to reverse a voided cheque, - I had a cheque mail out that was supposed to have a stop payment on it, the bank didn't complete the stop payment and the cheque was then cashed. I had voided the cheque in my system (thinking the stop payment was completed, then saw the cheque was indeed cashed). 
So, I am trying to trouble shoot my reconciling and 'un-void' my cheque to balance the account again. 

 

Any thoughts?

 

Thanks

1 reply

R
Rea_M
January 20, 2022

I've got you in reversing a voided cheque in QuickBooks Online (QBO), @katelynolsen. This way, you can keep your account updated and manage expense transactions accordingly.

 

For the time being, you're unable to reverse a voided cheque in QBO. You'll have to re-create it based on the details in the Audit Log. Here's how:

 

  1. Go to the Gear icon.
  2. Select Audit Log.
  3. From the Filter drop-down menu, select the appropriate user, date, and event(s).
  4. Click Apply. 
  5. Locate the deleted transaction (i.e., cheque).
  6. Under the History column, select View. 

 

Once you're done, re-enter the voided cheque. For the step-by-step guide, please refer to this article: Create and record checks in QuickBooks Online.

 

Also, it's best to keep track of your transactions and make sure they're up to date. With this, I'd recommend reconciling your account every month. This way, you can monitor the growth of your business and detect any possible errors accordingly. For the detailed steps, kindly refer to this article: Reconcile an account in QuickBooks Online.

 

Please let me know if you have other concerns about reversing voided cheques and managing expense transactions in QBO. You can drop a comment below, and I'll gladly help. Take care always, @katelynolsen.

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