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Catalyst1
September 7, 2022
Question

sales receipts

  • September 7, 2022
  • 1 reply
  • 0 views

I have two clients that are set up in my reoccurring transactions as monthly sales receipts. 

The amount they pay each month through the sales receipt needs to be applied to their open invoice. 

I'm new to quickbooks and can not figure out how to properly record this. I've been deleting the sales receipt (which means I have to delete the bank deposit) and applying a payment in it's place and then linking the downloading bank deposit to the payment, but this doesn't seem right. What do I do when I have a bank deposit with other sales receipts included... I can't delete the entire bank deposit.

1 reply

DivinaMercy_N
DivinaMercy_N
September 7, 2022

Hello there, @Catalyst1. I'm here to ensure you'll be able to apply the sales receipt as payment to the invoice without deleting the deposit in QuickBooks Online (QBO). 

 

Thanks for posting here and for providing detailed information about your concern. Let me discuss some details about the process.

 

To avoid deleting the entire deposit, you can create a sales receipt and invoice that equals the amount of the deposit. Then, match them in your QBO account. 

 

For instance, if it is an $868.15 Deposit, the sum of the invoice and sales receipt for that particular customer should be equivalent to the deposit amount. Then, go to the Banking menu and match the transactions. Once saved, the invoice will show as paid. Please see screenshots for the visual guide:

 

 

I've also attached here a helpful resource that you can access to guide you in modifying the details of your sales forms. This process will help you control which data to show to customers: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Let me know how the steps go and feel free to post again here. I'd also appreciate it if you can add updates about this or any additional details regarding your invoice concern. I'm just around the corner to lend a hand. Have a good one. 

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