Security question about the online account

It's good to see you here, @userpejhman-kabirini.

I'm here to explain the codes that keep popping up on your screen.

It usually pops up if you require a screen-sharing tool called SmartLook. It is a support feature that allows for a more engaging support experience throughout a call. To utilize this tool, you must share your code with our experts in QuickBooks Online. However, if we don't require extensive assistance in QuickBooks, we can freely click the Dismiss button next to the code number.

We can also perform browser troubleshooting steps if you're having browser issues when visiting Intuit sites.

Try the following:

1. Restart your browser.
2. Clear your browser's cache.
3. Add Intuit as a trusted site.
4. Use a private browser like Microsoft Edge, Chrome, or Firefox. Refer to these shortcut keys:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift + N

Additionally, never share personal information, codes, and passwords with someone easily. Here are some tips for keeping your account secure, as well as information about how we safeguard your financial data: Privacy and security in QuickBooks.

Do you require assistance in tracing a specific entry? Let me know, and I'll gladly walk you through the steps.