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Chris Dyck
September 17, 2022
Question

Service Notice

  • September 17, 2022
  • 1 reply
  • 0 views

I have been getting this Service Notice about needing to reconnect all Chase Bank accounts. I have disconnected and reconnected 3 times the last following QB's online instruction to the letter and i still get the Service Notice which says to me I havent done it correctly. Can anyone help guide as to what i have done wrong?  

 

1 reply

M
MirriamM
September 18, 2022

I'm here to lend a hand, @Chris Dyck. I have some information about how you can fix your Chase bank account connection issue. 

 

You're on the right track in reconnecting your bank account. However, the required account reconnection for Chase Bank is on or before Sept. 27, 2022. That's why, even after disconnecting and reconnecting your bank account, the service error persists.

 

When that date comes, I recommend following the detailed steps in this article: Refresh your connection for Express Web Connect online banking. But before you proceed, please update your QuickBooks Desktop to the latest release and create a backup file.

 

In case you need help matching your transactions, consider checking this resource for a guide: Add and match Bank Feed transactions in QuickBooks Desktop.

 

For additional reference, here's a link that you may find helpful for your future task: Reconcile an account in QuickBooks Desktop.

 

Please let me know if you have any other issues or concerns by leaving a comment in this thread about connecting your bank to QBDT. I want to make sure everything is taken care of for you. Have a great rest of the day!

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