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December 11, 2021
Question

Solutions for paypal integration. I keep getting duplicate transactions.

  • December 11, 2021
  • 2 replies
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2 replies

MaryLandT
December 11, 2021

Let's check why you're getting duplicate transactions, sercan.

 

There's a possibility that your PayPal and bank accounts are connected to online banking. That's why entries from these two programs are downloaded.

 

Please know that there are 3 ways to connect PayPal to QuickBooks Online. You need to select an integration to prevent duplicate entries.

 

You can refer to this link for additional information about the comparison between these three connections: Differences between Connect to PayPal app, Sync with PayPal app, and PayPal Bank Feeds.

 

On the other hand, you can exclude the duplicate from your bank if you've already matched to the record in the register. Similarly, you can remove the downloads from PayPal if you matched the one from your bank account.

 

Here's how:

 

  1. Go to the Banking menu or Transactions menu, then proceed to the Banking tab.
  2. Select either PayPal or the bank where the transactions are duplicated. 
  3. Go to the For Review tab.
  4. Select all transactions that you want to exclude, then click Exclude.

If the duplicate transactions were already added in your register, you can delete them so you can reconcile the account easily. Just open the bank register, click on each transaction and select Delete

 

Let me also share a these articles that can serve as additional guides when reconciling your bank:

 

 

Keep me posted if there's anything else you need with your PayPal transactions. I'm always around here in the Community forum to help you.

Fiat Lux - ASIA
December 12, 2021

@sercan1652 

Another option, utilize this app to reconcile your PayPal transactions and avoid duplications.

https://synder.grsm.io/quickbooks