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August 6, 2021
Question

Someone paid me via QuickBooks then it came into my account under banking and now I cannot seem to match it.

  • August 6, 2021
  • 1 reply
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1 reply

August 6, 2021

Hello @brycemh-ddjmyers,

 

In QuickBooks Online, invoices sent to your customers will be marked as paid once the payment has been sent. With this, let's pull up your list of paid invoices to determine the deposit so you can match them accordingly. I'll show you how.

 

  1. Go to Sales.
  2. Select Invoices.
  3. Under Status, select Paid.
  4. Compare the date and amount of invoices to identify the name of the downloaded payment.

 

From there, you can go ahead and match your transactions and use this article to learn more: How to Review Downloaded Bank and Credit Card Transactions and put them in the Correct Accounts?

 

Additionally, I've also included this reference helpful with the steps needed once you start balancing your actual bank account and in QuickBooks: How to Reconcile your Accounts so they always Match your Bank and Credit Card Statements?

 

Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Take care and stay safe!