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Gabalot
December 4, 2023
Question

Square integration

  • December 4, 2023
  • 1 reply
  • 0 views

Hello, I have integrated my square with QuickBooks and I have been adding transactions with no problem. Suddenly today I couldn’t add transactions because I got an error: “we couldn’t add the transactions due to ‘you must specify a date’. Check account mapping in advanced settings and try again”. Why suddenly is this not working and anyone able to fix this? Thank you!!!!

1 reply

C
CharleneMaeF
December 4, 2023

It can be challenging when you can't add your Square transactions, Gabalot. I'm here to help you out.

 

I recommend contacting our phone or chat support team. They have tools to investigate the cause of this and provide additional solutions to fix the problem. I've included the steps to contact support below. 

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter the issue in the Type something field, then click the Send icon.
  4. Click on I still need a human.
  5. Select Get help from a human.
  6. You can either select Chat with us or Have us call you.

 

If you have any other concerns or questions about managing your transactions, please don't hesitate to add a comment below. I'll be glad to help you out.

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