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April 19, 2024
Question

Suddenly I can't sync with my credit union anymore. It asks to verify which and it says Success but then immediately says I need to verify again 185. How do I fix this?

  • April 19, 2024
  • 2 replies
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Original commenter did not share additional details

2 replies

April 19, 2024

Try opening your QBO account on any private/incognito browser. Did you encounter the same error?

April 19, 2024

Greetings!

 

We are thrilled to see your first post in our Community space. It's our pleasure to provide information regarding the error message while trying to sync your Credit Union in QuickBooks Online (QBO).

 

We have an ongoing investigation about this one that our engineering team is still working on a fix. Rest assured that our engineers are aware of this matter and are diligently working on a fix so you can get back to business seamlessly.

 

We recommend reaching out to our support team so that they can add you to the list of affected users. Please be assured that our software engineers are working diligently to provide a resolution, and we'll keep you updated via email.

 

To contact support:

 

  1. Sign in to your QuickBooks Online company. 
  2. Select Help (?).
  3. Click either tab to get started: Assistant or Talk to Human.
  4. Search Contact Us,  then Start a chat with a support expert.

 

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

 

Here's additional information on what you can do if you see error messages or don't see recently downloaded bank transactions from your bank: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

I apologize for any inconvenience this has caused you, and I appreciate your patience while we work toward resolving this issue. In the meantime, if you have any other questions or concerns with linking your Credit Union in QuickBooks, please don't hesitate to let me know. I'm here to assist you in any way I can. Have a good one!