Support Channel is currently closed. does anyone know when it will be available?

Phone lines are now open, Valsol.

We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue.

Please bear with us and know that our representatives will be happy to help you once they reach you. You can contact them again by following these steps:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click Contact us and choose a way to connect with us:
   • Chat with  us 
   • Have us call you 
   • Call us.

Please take note of the support hours I've listed below:

• Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
• Advanced, any time, any day.
   

I'm adding this link to help manage your QuickBooks account: Video tutorials for QuickBooks Online.

If you need my help, you can also update this post and share your payroll concerns. I can provide instructions and detailed steps to answer any of your QuickBooks questions.

I'll keep this post while waiting for your response. Have a great day ahead!