Skip to main content
C
cjd1111
October 22, 2024
Question

Test Deposits

  • October 22, 2024
  • 1 reply
  • 0 views

A client recently asked to pay via a bill payment platform of their choosing and I had to connect my business bank account to the platform.

When I connected the account, the platform made a micro test deposit of 0.01 to my bank account to verify my details.

Everything was fine, but now they haven't reversed the deposit or deducted the 0.01 from my account so my QBO is showing the deposit of 0.01. What do I do with it so it doesn't look like income.

1 reply

K
KimAnnVA
October 23, 2024

I would give it 3-5 days to reverse the deposit, if it has already been that long, there may be a connection issue, you may want to contact the app/platform.  I wouldn't worry about .01 on your income, you can label it category "bank fees" and it will just credit that category.  

K
Kevin_C
October 23, 2024

It should also be automatically reversed within a specific timeframe, @cjd1111. Allow me to share a couple of scenarios and solutions to handle the test deposits accurately.

 

Have you reviewed your bank statements regarding these test deposits? In some cases, the amount is deducted from your bank account before it appears in your account. Otherwise, it should be reversed within 3–5 business days from the time of deposit.

 

If it has been more than 5 business days and your bank statement includes both deposit and withdrawal transactions, you can manually download your transactions and categorize them accordingly.

 

Here's how: 

 

  1. Go to the Transactions menu.
  2. Select the Bank transactions tab.
  3. Click the Update button to refresh the transactions.

 

You can contact your bank's support team if it still doesn't work.

 

If it is not recorded in your bank statement, simply allow the transactions to download into QBO and exclude them so they don't affect your bank balance.

 

You can also refer to this article to gain insights on effectively managing your income and expenses, as well as addressing any potential errors: Learn the reconcile workflow in QuickBooks.

 

If you could keep me in the loop by leaving a comment below, I'll be available to provide the necessary assistance you need regarding test deposits. Have a great day!

Terms & ConditionsAccessibility statement